Management & Soft Skills
Leading Technical Teams
A programme for leaders of technical teams in plants, field sites and laboratories: building the team and assigning roles, motivation, delegation and empowerment, managing conflict, and decision-making and performance management in an operational setting governed by safety, quality and schedule requirements.
Overview
About the programme
Duration
3 days
Training hours
15 hours
Delivery
Training hall · Virtual · At your premises
Language
Arabic or English
Objectives
Training outcomes
- Distinguish the manager’s role from the leader’s, and choose the leadership style that suits the situation and the team’s level of experience.
- Build a team with clear roles, and set its goals and link them to the unit’s goals.
- Motivate team members, and delegate and empower according to each person’s competence.
- Manage conflict within the team and with other parties, and persuade and influence.
- Take operational decisions, and monitor and develop team performance through coaching and feedback.
Content
What the programme covers
Day 1: the leader’s role and leadership styles
- Management and leadership: how they differ and what an operational unit needs from each.
- Leadership styles, and situational leadership according to the team’s competence and commitment.
- Emotional intelligence in leadership: self-awareness and self-management, empathy and relationship management.
- Balancing the demands of management, the team and the internal and external customers.
Day 2: building and motivating the team
- How a team works: stages of team formation, assigning roles and shared working rules.
- Setting team goals and linking them to the unit’s goals and performance indicators.
- Motivation and recognition, delegation and empowerment.
- Communication, listening and persuasion, and managing conflict firmly and fairly.
Day 3: decisions, performance and development
- Decision-making in operational settings: gathering information, assessing risk and deciding under time pressure.
- Leading the team through changes to systems and procedures.
- Monitoring and developing performance through coaching, feedback and individual development plans.
- An integrated case study and a personal leadership plan, followed by the assessment.
Who it is for
Target audience
Heads of section, supervisors and team leaders in technical and operational organisations, and staff nominated for leadership positions.
Method
Delivery method
Short lectures, discussion, case studies from operational settings, group exercises and role plays, with a leadership-style self-assessment at the start of the programme.
Questions
FAQ
Is a longer version available?
Yes. A five-day version (25 training hours) goes further into personal effectiveness, time management and delegation, and into training and coaching the team.
How does it differ from the supervision programme for new supervisors?
The supervision programme focuses on the new supervisor’s daily tasks: allocating and following up work and giving feedback. This programme is for those leading an established team who need to build and motivate it, take decisions and manage its performance.
Is there a certificate?
Every participant who attends the programme and passes the assessment receives a certificate of completion from Technology Experts Training Center, licensed by the Technical and Vocational Training Corporation.
A programme tailored to your organisation
The duration and topics of the programme are adjusted to the organisation's needs, and it is delivered at its site, in a training hall arranged by the Center, or virtually.