Management & Soft Skills
Lean Management and Process Improvement
A programme in applying lean principles in operational settings: defining value from the customer’s point of view, recognising the eight wastes, mapping the value stream, and applying 5S, standard work, visual management and continuous improvement events (Kaizen), with examples from plants, laboratories and maintenance workshops.
Overview
About the programme
Duration
3 days
Training hours
15 hours
Delivery
Training hall · Virtual · At your premises
Language
Arabic or English
Objectives
Training outcomes
- Explain the five lean principles: value, value stream, flow, pull and pursuit of perfection.
- Recognise the eight types of waste in operational and administrative processes.
- Map the current-state value stream, identify improvement opportunities and design the future state.
- Apply 5S, standard work and visual management in the workplace.
- Plan and run an improvement event (Kaizen) and track its results with indicators.
Content
What the programme covers
Day 1: principles and waste
- The five lean principles, and value from the customer’s point of view.
- The eight wastes: defects, overproduction, waiting, unused human potential, transport, inventory, excess motion and over-processing.
- The workplace walk (Gemba) and observing waste, with an exercise on a process from an operational setting.
Day 2: value stream mapping and flow
- Current-state value stream map: steps, cycle time, waiting time, inventory and information flow.
- Analysing the map, identifying improvement opportunities and designing the future state.
- Flow and pull, reducing changeover time, and error-proofing (Poka-yoke).
Day 3: workplace tools and continuous improvement
- 5S: sort, set in order, shine, standardise and sustain, and the 5S audit.
- Standard work, visual management and daily performance boards.
- Continuous improvement events (Kaizen), the plan-do-check-act cycle and the A3 report.
- An improvement plan for a process from the participants’ work, followed by the assessment.
Who it is for
Target audience
Engineers, supervisors and team leaders in plants, operating stations, maintenance workshops and laboratories, and quality and operational excellence staff.
Method
Delivery method
Short lectures, simulation exercises of a production or service process, and value stream mapping in groups. When delivered at the organisation’s premises, a workplace walk and a 5S application on a work area chosen by the organisation can be added.
Questions
FAQ
Does lean apply to laboratories and administrative work?
Yes. The same principles apply to sample flow in a laboratory, work orders in maintenance and administrative transactions, and the exercises are built on the organisation’s type of work.
Can 5S be applied to a real work area during the programme?
Yes, when delivered at the organisation’s premises, with its approval, once the area is chosen and the necessary access permits are in place.
A programme tailored to your organisation
The duration and topics of the programme are adjusted to the organisation's needs, and it is delivered at its site, in a training hall arranged by the Center, or virtually.