Laboratories
Internal Auditing to ISO/IEC 17025
A programme in planning, conducting, reporting and following up internal audits of the laboratory quality management system, to the requirements of clause 8.8 of ISO/IEC 17025:2017 and the management system auditing guidance in ISO 19011:2018.
Overview
About the programme
Duration
4 days
Training hours
hours
Delivery
Training hall · Virtual · At your premises
Language
Arabic or English
Objectives
Training outcomes
- Understand the role of internal audit in the laboratory quality management system, and the principles of auditing in ISO 19011.
- Prepare an annual audit programme covering the clauses of the standard and the laboratory’s technical activities.
- Plan an internal audit and prepare the audit plan and checklists.
- Collect audit evidence by interview, record review and observation, including witnessing tests being performed.
- Write and grade nonconformities accurately, and prepare the audit report.
- Follow up corrective actions and verify their effectiveness.
Content
What the programme covers
Day 1: the standard and auditing
- A focused review of the requirements of ISO/IEC 17025:2017 from the auditor’s point of view.
- Types of audit: internal, second-party and accreditation body assessment, and the requirements of clause 8.8.
- Principles of auditing in ISO 19011:2018, and auditor competence and conduct.
Day 2: the audit programme and audit planning
- Preparing the audit programme: scope, frequency, horizontal and vertical coverage, and witness audits of tests being performed.
- Planning the audit: objectives and criteria, the audit plan, preparing checklists and selecting samples.
Day 3: conducting the audit
- The opening meeting, interviewing techniques, review of technical and quality records, and tracing a sample along its path through the laboratory.
- Collecting and evaluating audit evidence, writing and grading nonconformities, and the closing meeting.
Day 4: reporting, follow-up and application
- Preparing the audit report, root cause analysis, corrective action and verification of its effectiveness, and feeding the results into management review.
- A mock audit of a fictitious laboratory with assigned roles, followed by the assessment.
Who it is for
Target audience
Internal auditors in laboratories, quality officers, and technical supervisors assigned to audit other sections; participants should preferably be familiar with the requirements of ISO/IEC 17025.
Method
Delivery method
Short lectures, exercises in writing nonconformities from sample records, and a mock audit in which participants take turns as auditor and auditee. When delivered on site, the exercise can include a training audit of one section of the organisation’s laboratory with its agreement. Delivered in person or online, in Arabic or English.
Questions
FAQ
Does the programme make participants certified auditors?
No. The programme builds the knowledge and skills needed for internal auditing based on the requirements of ISO/IEC 17025 and the guidance in ISO 19011; appointing internal auditors remains the laboratory’s decision under its own competence criteria.
Must participants attend the quality management system programme first?
It is not required, but the programme assumes a good knowledge of the standard. Those who do not know it can attend the Laboratory Quality Management System ISO/IEC 17025 programme first.
Is there a certificate?
Every participant who attends the programme and passes the assessment receives a certificate of completion from Technology Experts Training Center, licensed by the Technical and Vocational Training Corporation.
A programme tailored to your organisation
The duration and topics of the programme are adjusted to the organisation's needs, and it is delivered at its site, in a training hall arranged by the Center, or virtually.